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CFOs are pausing spend across the enterprise due to coronavirus impacts and the global economic downturn. We believe this research will enable finance chiefs and business partners in IT to prioritize investments in their digital finance solutions for the short and long term.

Business leaders including the CIO, Business Architecture leaders, IT Enterprise Architects, as well as CPO, Payments and Treasury leaders should consider the insights from this research report to help put their transformation project first in line:

  • "Prioritize any transformation initiatives that enhance cash generation, reduce operating costs and improve remote working conditions."
  • "Pause any transformation initiatives that require big change management efforts."
  • "Carefully weigh any initiative that would result in large operational efficiency gains against the potential disruption of change it could cause."

"The pandemic has also showcased the value of digital tools and technology in supporting remote working, while also driving efficiencies and cash. If CFOs already have invested in technologies such as artificial intelligence (AI) and robotic process automation (RPA), they don’t necessarily need to pause the entire program," said Gartner Analyst Nisha Bandhare in the report 1.


[1] Gartner, Evaluating Your Finance Transformation Program During a Pandemic, Nisha Bhandare, 17 April 2020

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